Our Story - a personal approach to funeral care
At Collingwood Funeral Home, we believe that no two lives - and no two farewells - are ever the same.
In a profession often shaped by tradition, we take a more personal, flexible, and family-centred approach. Our focus is on creating meaningful, thoughtful farewells that reflect the individual, support the family, and honour what matters most. This philosophy is reflected in every part of what we do - from our people and facilities, to the way we support families through each step of the journey.
Guided by your wishes
Our role is to gently guide you, while ensuring your choices remain at the centre of every decision.
We take the time to listen, to understand your family’s needs, and to help you create a service that feels right for you. Whether you are honouring long-held traditions or choosing a more contemporary, personal approach, we are here to support your wishes with care, respect, and professionalism.
Together, we will help create a farewell that is a true expression of love, respect, and remembrance.
What Guides Us
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People first, always
Every farewell should reflect the life, values, beliefs, and wishes of the person being remembered. When a service is built around the individual, it becomes more meaningful and comforting for those who are grieving.
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Choice & flexibility
There is no “right way” to farewell a loved one. Services may be small and intimate, large and public, or somewhere in between. They can be held in a church, at home, in our chapel, or in a special place that holds meaning for your family. The choice is always yours.
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Welcoming environment
We believe families should feel comfortable and at ease when they walk through our doors. Our funeral home is designed to feel warm and inviting - a place of support, care, and calm.
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Family involvement
Some families prefer to be closely involved in personal touches - from flowers and service sheets to music or meaningful keepsakes. Whether it’s a small detail or something more creative and personal, we will support what is right for you.
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Fair pricing
We believe compassionate, professional funeral care should be accessible. Our team will work with you to create a dignified, personalised service that respects both your wishes and your budget - without pressure or unnecessary expense.
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"Upon entering the doors of Collingwood you are met with a warm and inviting environment. The feel/vibe is further enhanced by the team, who are professional, empathetic and supportive. They go the extra mile to make sure no detail is spared from presentation to coordinating the service.
Our family will be forever grateful for their love & care towards our loved one."
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We’re honoured to be trusted by families in our community. If you’d like to read what others have shared about their experience with us, you can view our Google reviews here.
It is a privilege to support Rotorua families during some of life’s most difficult moments, and to be trusted with something so deeply personal. We are honoured to be entrusted with helping families create meaningful farewells, and we take that responsibility seriously — with care, respect, and genuine compassion.
Celebrating life - your way
Here for you, anytime
Our team is available 24 hours a day to support you when you need us.
Get in touch
Address: 1358 Eruera Street, Rotorua
Phone: 07 347 0069
Mobile: 027 2274246
Email: office@collingwoodfuneralhome.co.nz
